Customer Support
Refund Policy
Verification & Inspection
Refunds and exchanges are reviewed carefully after order verification and product inspection. We ensure every claim is handled with fairness and professional integrity.
Original Condition
To be eligible for a return, products must be in their original condition, including all packaging, tags, and proof of purchase. Items that show signs of use or damage may not be eligible.
Charges & Fees
Please note that initial delivery charges, VAT, and courier handling fees may be excluded from the refund amount where applicable. Return shipping costs are typically the responsibility of the customer unless the product is defective.
For any questions regarding our policies, please contact us via WhatsApp or Email.